In an ever changing technology play-field managing organizations usually have in-house engineers managing their networks. However  managing end-user computing resources such as desktop, laptop etc. can be a daunting task if it is not a premeditated strategy from the onset. Analyst reports show that approx 40% of an organization’s IT budget is spent towards supporting the end user’s computing resources.

To assist organizations in this aspect we optimize the end-users computing resources for maximum efficiency and galvanize your IT infrastructure to be both resilient and robust thereby reducing operational costs, mitigating risk and improving business performance.

Our service encompasses an end-to-end packaged offering spanning the desktop life cycle with onsite support & remote management as given below:

OS Deployment

• Create templates for roles/departments with customized deployment settings
• Deploy OS images to multiple systems with flexible deployment options
• Capture the computer image and store them centrally
• Customize the network settings, computer name, etc. post-deployment
• Including the required drivers while deploying to dissimilar hardware

Software Deployment

• Creating software packages before deployment
• Scheduled software deployment after business hours
• Automated Un-Installation of software applications

Asset Management

• Software Inventory including usage details, licensing & compliance
• Hardware Inventory including Vendor, Type, OS version, RAM size etc
• Scheduled Inventory Scanning & Alert Notifications

Security Policies

• Active Desktop Security Policies restricting user to add/remove desktop items
• Control Panel Security Policies that hide add/remove applets
• Internet Explorer Security Policies restricting user to change settings etc.
• Node Hardening in terms of usage of portable devices
• More policy definitions in terms of restricting user in terms of Task Scheduler, Start Menu and Taskbar, System Security, Windows Installer etc.

Patch & Service Pack Management

• Assessing the vulnerability status of the network
• Detecting the missing patches, service pack, hot fix etc.
• Scheduled deployment including handling of interdependencies & sequencing

Routine Tasks

• Periodic disk defragmentation to keep up the performance of the system
• Check Disk related to bad sectors, cross-linked files, directory errors, etc
• Determine unused files and delete them to significantly increase the free space

• More Details