Multi-Cloud managed experience

Any AWS, Azure, Google Cloud & other multi-cloud instance provisioned through buzinessware is delivered as a Managed Server with 24/7 Priority Support ($50 value) included as an added value

Our Managed Server Delivery Framework provides setup, 24/7 support, managed security and operational management to help you do more with less

Compare Server Management Levels

Managed

Included Free

Managed Pro

Available at checkout

Setup

Security Hardening

Installations

Migration (Websites/Applications)

3 Included

5 Included

Initial Security Scanning & Handover

Support

Support Level

24/7 Priority

24/7 Rapid

Response Time

Critical :- Server & services are down
Moderate :- Server is up and some services are down
Minimal :- Server and services are up. Other requests

Critical: 1 hour
Moderate: 4 hours
Minimal: 8 hours

Critical: 30 minutes
Moderate: 2 hours
Minimal: 4 hours

Support Requests

Unlimited

Support Channels

Knowledge Base
Tickets
Live Chat
Phone

Monitoring

Server Uptime

Resources

Services

Any 3

All

Custom

Management

Infrastructure Issues

Patch Management

Alerts & Mitigations

SSL Certificates installations

1 SSL Certificate

Upto 5 SSL Certificates

Service Requests

Monitored Services

Unlimited

Firewall Management

Log Management

Optimization

Managed Data Protection - Backup & Security

Data Backup

Subscription Required

50 GB Cloud Storage included

Advanced Security & EDR

Subscription Required

Reporting

Automated Server Performance Reporting & Capacity Planning

Quarterly

Monthly