VPS Server Management Levels

Get more from your Virtual Private Server with Buzinessware Managed Experience

By default, we provide self-managed Virtual Private Servers and provide users the flexibility to choose from multiple server management levels as per their business needs

Compare Server Management Levels

Once you select your VPS, you can choose your desired Server Management Level at checkout

Self Managed

Included

Managed

Add-on

Managed Pro

Add-on

MANAGED ONBOARDING

Security Hardening & Scanning
Installation of server updates, anti-virus, third-party software etc
Configuration & Settings as per requirement
Migration of your existing workloads (Websites/Applications)
1 Included
3 Included
5 Included
Handover

SERVICE MANAGEMENT

Backup & Security Management
Alerts & Mitigations
Patch Management
System Administration Tasks
Server Uptime Monitoring
System Health Monitoring
Services Monitoring
Custom
SSL Certificates installations
1 SSL Certificate
5 SSL Certificates
Service Requests
Firewall Management
Log Management
Optimization

MANAGED SECURITY

Website Security & Performance
SSL Certificate
DDoS Protection
Content Delivery Network (CDN)
Load Balancing
Web Application Firewall (WAF)
Anycast DNS
Endpoint Security
AI / ML-based zero-day real-time malware & virus protection
Forensic backup, scan backups for malware & safe recovery
Endpoint Detection & Response (EDR applicable for Windows only)
Anti-ransomware protection
Periodic vulnerability assessments
URL filtering
Smart protection plans
Exploit prevention
Events collection
Security incident management

MANAGED BACKUP & RECOVERY

Backup for File, Folder, Disk, Image, Application & MSSQL
Backup for Windows & Linux
Get incremental, differential, ransomware proof & immutable backup capabilities
Flexible recovery options from one-click mass recovery of full systems to granular files
Secured backup with AES 256-bit backup encryption & deduplication
50 GB Storage included

Support

Support Level
24 /7 Standard
24/7 Priority
24/7 Rapid
Response Time
Critical :- Server & services are down
Moderate :- Server is up and some services are down
Minimal :- Server and services are up. Other requests
Critical: 2 hours
Moderate: 8 hours
Minimal: 12 hours
Critical: 1 hour
Moderate: 4 hours
Minimal: 8 hours
Critical: 30 minutes
Moderate: 2 hours
Minimal: 4 hours
Support Requests
Unlimited
Unlimited
Unlimited
Support Channels
Knowledge Base
Tickets
Knowledge Base
Tickets
Live Chat
Knowledge Base
Tickets
Live Chat
Phone

AUDITS & REPORTING

System health, resource utilization, vulnerability assessment & threat detection, backup status, effective uptime & recommendations
Monthly
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