24/7 Multi-Cloud Managed Service
Maximize the efficiency and performance of your cloud infrastructure with our Multi-cloud Managed Service and achieve full cloud capabilities
We'll manage your preferred cloud platform's resources, performance, compliance, and workload optimization. Improve your IT flexibility, resilience, and scalability by using best of breed cloud providers' capabilities and avoid vendor lock-in
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Managing Cloud Infrastructure across Multiple Platforms
Based on industry best practices, our multi-cloud managed services are tailored to your business need and deliver benefits without complexity
Security
- 24/7 Monitoring
- Infrastructure Security Scanning and Assessment
- OS Security Scanning and Assessment
- Application Security Scanning and Assessment
- Continuous Compliance
Operations
- Log Management
- Incident Management
- Problerm Managment
- Change Managment
- Continuous Compliance
- Alerts & Remediation
- Policy Enforcement
- Application Monitoring
- On-demand Provisioning
- Security patching
24/7 Support
- Conversational Support
- Phone Support (Professional)
- Slack Support (Enterprise)
- Monthly Reporting
SLA Plans
Basic
Professional
Enterprise
OPERATIONS
Live Chat
Live Chat
Phone
Live Chat
Phone
Slack
SLA
SECURITY
APPLICATION MANAGEMENT
- - Managed services is scoped for existing cloud Infra only
- - Infra deployed through us is eligible for special discounts
- - Application support is not included unless specified
- - Basic Support has no SLA & includes passive monitoring
Benefits of Our Managed Multi-Cloud Services
Identity and Access Management (IAM)
We help implement robust Identity and Access Management to ensure secure access control by creating users, groups, and permission sets for specific cloud resources
Enhanced Security & Compliance
We apply a range of best practices—such as IAM, network security, encryption, compliance, monitoring and logging to safeguard your cloud data and resources
Change and Release Management
We support you in change and release management processes by implementing a structured, controlled approach to cloud deployments—minimizing risks and ensuring smooth transitions
Orchestration and Configuration Management
We automate infrastructure provisioning and manage the deployment and lifecycle of resources across your cloud environment
Cloud innovation
We drive continuous innovation by developing new cloud services and solutions tailored to your evolving business needs, partnering closely with your team to unlock growth opportunities
Bills Optimization & Budgeting
We identify and remove underutilized cloud resources, optimize usage, right-size your infrastructure, and implement efficient billing to reduce costs—while keeping your team informed
Monitoring and Alerts
We monitor the performance, health, and availability of cloud infrastructure as well as application, with alerts set up to notify relevant teams instantly when issues arise
Infrastructure Optimization
We monitor and analyze the performance, health, and security of your cloud infrastructure, implementing proactive solutions through real-time monitoring, threshold settings, and alert configurations
Operational Efficiency
Free your internal teams from day-to-day cloud management, allowing them to focus on innovation and core business functions. Let our cloud experts do the end-to-end management for you
Move past demos, follow-ups & broken silos
Go from Need > Solution > impact in one seamless cloud platform
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Multi-Cloud Managed Services: Hidden Risks Most Companies Miss
Cloud managed services provide powerful solutions that help businesses maximize their cloud investments. Many organizations still overlook critical risks as they implement multi-cloud strategies. Businesses can benefit from cloud infrastructure through managed cloud services while reducing internal time and costs. Multi-cloud environments add substantial complexity to the management process. Multiple public or private cloud services from different providers make up a multi-cloud architecture in your technology stack. Many companies rush into multi-cloud managed services without understanding the hidden dangers, despite its growing popularity. Organizations choose multi-cloud strategies to optimize workload placement, access premium services, reduce costs and strengthen resilience during vendor outages. Multi-cloud approaches prevent vendor lock-in and give businesses the agility they need to handle unexpected situations, including pandemics. Cloud service providers' expanding offerings make working with a qualified cloud managed services provider (MCSP) crucial. These providers help determine which services best suit your workloads. This piece explores commonly overlooked risks in multi-cloud environments and provides practical strategies. These strategies help implement budget-friendly multi-cloud management solutions that protect your business while delivering on the technology's promise.
Understanding Multi-Cloud Managed Services
Multi-cloud managed services have become more popular as businesses look for expert help to handle complex cloud environments. These services manage some or all of a client's cloud resources on multiple cloud platforms. They offer a unified way to handle cloud services from different providers at the same time.
Definition of Multi-Cloud Managed Services
Multi-cloud managed services let companies outsource the management of multiple cloud environments to specialized providers. These services go beyond traditional single-cloud management to tackle the challenges of working with platforms like AWS, Azure, and Google Cloud. The main goal is to maximize cloud benefits while reducing time and costs for businesses in their daily operations. Companies can choose which IT functions they want to control and which they want to hand over to vendors.
Difference Between Multi-Cloud and Hybrid Cloud
People often mix up multi-cloud and hybrid cloud, but they are different architectural approaches. Multi-cloud means using services from two or more public cloud providers at once. To name just one example, a company might use one public cloud for databases and another for authentication services. Hybrid cloud combines at least one private cloud solution with public cloud resources. The main difference lies in infrastructure type. Hybrid systems mix private resources (on-premises or hosted) with public cloud services. Multi-cloud focuses on using multiple public clouds. On top of that, hybrid cloud parts usually work together with connected processes and data. Multi-cloud systems tend to work more independently.
Role of a Cloud Managed Services Provider (MCSP)
A Managed Cloud Service Provider (MCSP) acts as the vendor or platform that offers detailed cloud management in multiple environments. MCSPs are experts in cloud platforms of all types and understand how to integrate different cloud services. Their job includes:
- Creating a single control point for all cloud operations
- Managing security across all cloud services
- Cutting cloud costs by finding waste
- Helping companies meet compliance standards
- Showing clear information about cloud usage and costs
A good MCSP makes multi-cloud simpler through expert knowledge and tools. This lets internal IT teams focus on core business tasks instead of daily cloud management.
Common Assumptions That Lead to Overlooked Risks
Organizations can put themselves at risk by making dangerous assumptions about multi-cloud environments. These wrong ideas create security gaps and operational blind spots that can get pricey.
Assuming All Providers Offer the Same Security Standards
Organizations often make a crucial mistake by thinking all cloud service providers offer identical security. The reality shows a lack of standardization between providers. Each cloud platform uses different security protocols and technologies. These differences make it hard to maintain consistent security measures. Security gaps then emerge and slow down incident response times. Most confusion comes from misunderstanding the shared responsibility model. Cloud service providers (CSPs) handle infrastructure security, but customers must secure their data, control access, and implement encryption. This split in duties needs clear understanding. You might face vulnerabilities and data breaches if you don't know your security obligations.
Believing Vendor SLAs Cover All Failure Scenarios
Many companies put too much trust in service level agreements (SLAs). Even a 99.9% SLA allows up to 8.5 hours of downtime each year—a duration most businesses can't handle. Multi-cloud environments with dependencies between providers will see their combined SLA decrease with each new connection. This doubles the possible downtime. Reports from 2023 show that 93% of companies faced downtime costs over AED 1,101,582 per hour. CSPs also limit their responsibility for data loss in service agreements. You ended up being responsible for data backup and recovery, whatever the marketing materials say.
Overreliance on Built-in Monitoring Tools
Provider monitoring tools give you simple visibility but don't provide complete oversight. Each provider has its own interfaces and functions. This creates scattered monitoring abilities across multi-cloud environments and dangerous blind spots, especially where clouds meet. CSPs set up simple monitoring measures, but customers must actively watch their cloud resources. Companies should use provider features while adding third-party tools and setting up strong logging practices. Without unified monitoring, you can't get centralized visibility into your security status, which makes governance and compliance harder.
Hidden Risks in Multi-Cloud Managed Services
Organizations implementing multi-cloud managed services face real risks beyond common misconceptions. These hidden dangers need strategic planning to avoid getting pricey.
Data Residency Conflicts Across Cloud Providers
Global enterprises using multi-cloud environments face major challenges with data sovereignty. Companies typically deal with 15 different data residency requirements in various jurisdictions. Non-compliance can cost up to 4% of annual global turnover under regulations like GDPR. Storing data with global cloud providers can make companies lose direct control since data might spread across multiple jurisdictions without their knowledge. Swiss medical data stored in an AWS Frankfurt data center must still follow Swiss health privacy laws.
Inconsistent Identity and Access Management Policies
Cloud providers each have their own IAM structure. AWS uses IAM roles and policies, Azure depends on role-based access control, and GCP uses Identity-Aware Proxy. This fragmentation creates security gaps and compliance blind spots. Companies now manage two or more identity providers, with 11% using five or more. The biggest problems show 65% of organizations struggle with access control management and 49% report inconsistent security policies.
Latency and Performance Bottlenecks in Cross-Cloud Workloads
Operations can break down due to cross-cloud performance issues when data centers sit far apart. Traffic distribution becomes problematic especially when load balancing needs optimization. Some environments get overwhelmed while others stay underused. Applications that span multiple clouds face higher latency as each extra hop adds delay.
Shadow IT and Untracked Cloud Resource Usage
Shadow IT describes systems deployed without IT's approval or knowledge. This creates parallel infrastructures outside normal security protocols. IT departments don't know about one-third of SaaS apps, and 41% of employees get tools without IT knowing. This unmonitored usage takes up 30-40% of enterprise IT budgets according to Gartner estimates.
Limited Visibility in Multi-Cloud Billing Structures
Multi-cloud cost management presents unique challenges as providers use different pricing models and billing systems. Billing data needs multiple workflows - AWS creates CSV files, GCP sends data to BigQuery, and Azure requires API integration. These structural differences make comparing costs side-by-side impossible without special tools.
Mitigating Multi-Cloud Risks with Better Strategy
Organizations need strategic approaches to alleviate the risks that come with multi-cloud environments. A centralized oversight system forms the foundation to handle complex multi-cloud landscapes.
Implementing Unified Multi-Cloud Management Solutions
Unified multi-cloud management platforms give organizations centralized visibility and control across different cloud environments. These platforms help teams detect unusual behavior and spot unauthorized access attempts. A single control panel simplifies the complexity of managing multiple cloud platforms for security operations. Centralized management tools also enable teams to enforce security policies consistently and monitor cloud resources efficiently.
Using Multi-Cloud AWS Azure Management Portals
Azure Arc's multicloud connector lets organizations link their non-AWS public cloud resources to Azure through the Azure portal. The system creates a CloudFormation template with all required resources once an AWS account connects to Azure. AWS resources become available in Azure, usually within an hour after upload.
Establishing Centralized Security and Compliance Policies
Organizations can reduce unauthorized access incidents by 30% and get better compliance audit results with centralized IAM implementation. Most organizations (65%) face challenges with access control management. Standardized security configurations help reduce misconfigurations and make compliance easier. Centralized security management boosts governance by enforcing consistent policies, whatever the cloud provider or region.
Conducting Regular Cloud Risk Assessments
Cloud security demands regular audits and assessments to find vulnerabilities in multi-cloud environments. Teams should run penetration testing, vulnerability scanning, and review access controls thoroughly. A routine schedule for security audits helps organizations maintain a strong security posture over time.
Choosing the Right Managed Multi-Cloud Services Partner
The right managed cloud services provider (MCSP) should have expertise across major cloud platforms. Your ideal partner needs to optimize cloud costs, handle risks efficiently, and set up enterprise-level security measures. The provider should also offer round-the-clock support and know cloud SLAs inside out.
Conclusion
Multi-cloud managed services provide powerful business advantages but carry substantial risks that require close attention. Organizations often make dangerous assumptions about security standardization, SLA coverage, and monitoring capabilities from different cloud providers. These misconceptions create vulnerabilities in multi-cloud environments. Data residency rules in multiple jurisdictions pose major challenges. Regulatory penalties can reach up to 4% of annual global turnover. Fragmented identity management systems create security gaps while cross-cloud workloads face performance bottlenecks. Shadow IT makes these problems worse as employees buy cloud resources outside 30-40% of enterprise IT budgets get consumed by unauthorized purchases. Risk mitigation should start with unified management solutions that give centralized visibility and control. Organizations need consistent security policies across cloud environments and should assess risks regularly to spot new vulnerabilities. A qualified managed cloud services provider plays a crucial role in navigating complex multi-cloud environments effectively. Businesses should understand multi-cloud strategies fully before implementation. Proper preparation and constant alertness will help companies tap into the full potential of multi-cloud architectures while reducing their risks. This balanced strategy will give your business the flexibility and resilience of multi-cloud environments without compromising security or operational efficiency.